Pre-conference+Workshop+4

(September 24, 10:00 am – 4:00 pm) Performance Support Benchmarking is a tool that can greatly benefit any business process, including training. The benchmarking process and its best practices will be presented and then applied to the training products of three different vendors, using a scenario based approach. This hands-on method will give participants a chance to experience the process in action, and to discuss its merits and issues in small groups. The results of the day’s workshop will be developed into a collaborative white paper, which will be made available to conference participants.
 * Workshop 4**
 * Performance Support Benchmarking – Emma King**

Slides for this session [|Download Workshop Presentation and Materials]