Session+8.5


 * 8.5 – What Generational Diversity Means to e-Learning**

Sean Stearley, Aetna Friday, September 26, 1:15 pm – 2:30 pm

At Aetna we are building e-learning that leverages different generational learning styles and preferences so that every employee is trained appropriately, by identifying the generational makeup as it is represented in each of our training audiences (generally segmented by business area and work function). Instructional content is presented and reinforced using techniques that ensure greater understanding and retention by the generational groups that take that training. Where generational groups overlap, we analyze all factors to determine whether one approach will accommodate both groups, or whether a choice of learning techniques should be offered.